TERMS & CONDITIONS
CANCELLATION POLICY
Non Refundable Rates
When the hotel receives your reservation, the total amount will be charged on your card. No refund will be made in case of cancellation, early departure or no-show (the reservation is kept up to the 1st night). If the charge to your card is denied, the hotel will cancel your reservation.
Flexible Rates
Free cancellations up to 24h before the arrival date. For cancellations made 24h or less before arrival, or in case of no-show or early departure, the hotel will charge 100% of the stay to the credit card provided. If payment is denied, the hotel will cancel your reservation.
At Easter and April Fair the Flexible Rates conditions may be modified. You will find more information in your booking confirmation.
Credit Card
The credit card provided by the time of booking must be presented at check in time.
The hotel reserves the right to pre-authorize the credit card provided and charge the first night 7 days prior to arrival. If the credit card is not valid, the reservation will be automatically cancelled.
CHILDREN AND EXTRA BED POLICIES
Cots and extra beds are on request and subject to availability. Cots and extra beds are only available in some Room categories.
Cots are free of charge for children up to 2 years.
Children up to 5 years can stay free of charge using the existing bed.
Price extra bed in room 75€ per night. The price will be automatically added at the rate and it is included in the final cost of the stay that appears on your booking.
VAT
Room rates include 10% VAT.
CHECK IN AND CHECK OUT
Check-in time is 15:00h. Check-out time is 12:00h.
PETS
Non-aggressive dogs up to 15kg are welcome. with a cleaning fee of 100€ per stay, which will be added upon departure. Other pets are not allowed.
TAX DATA
Nobu Hotel Sevilla
MERCER GESTION PLAZA SAN FRANCISCO S.L.
B-44917607
Plaza San Francisco 11-12. 41004 Sevilla (Spain)
Tel. +34 955 209 511
OTHER INFORMATION
The minimum purchase age is 18 years old.